Rinse your Fitbit with waterĪs long as your Fitbit is a water-resistant model, try rinsing it under warm (not hot) water. Tapping the opposite side with your hand’s palm can also help release anything that’s stuck inside the button and prevents it from working.Įven running a piece of paper along the button’s edges can get out anything causing your button to stick. Suspect the Fitbit’s button is jammed?Īnother tip for physical buttons is to press the button in and out repeatedly–this often loosens anything that might be jammed in there. You can also use a toothpick or interdental brush to remove debris around the button’s edges or try canned air to loosen anything stuck, spraying it from a distance of at least 12-18 inches or more away from the Fitbit’s button.Īfter thoroughly cleaning the button(s), restart your Fitbit using the on-screen options and then see if the button works again. If your Fitbit has physical buttons and is stuck or won’t pop out or press in and out smoothly, the first thing to do is clean the button with a microfiber cloth and, if necessary, a little isopropyl alcohol to remove any dirt or grease that may prevent the button from working. Remember, a physical button pushes in and springs back out (when it’s working normally.) Another good well to tell the difference is that you can push a physical button, even when the Fitbit is off. Troubleshoot physical buttons on your Fitbit You find a physical button on the newest Sense and Versa models (Sense 2 and Versa 4) and most of the older watch and tracker models, including the Versa & Versa 2, older watches like the Surge, Blaze, and Ionic, the Inspire and Inspire HR, and the original Charge and Charge 2. You troubleshoot physical and haptic buttons differently, so look at your Fitbit and note which type of button(s) your Fitbit model has. Some models, like the Luxe or Charge 5, don’t have any buttons and rely solely on navigation via the touchscreen. How to fix your Fitbit buttons when they don’t workįirst, take a close look at your Fitbit’s buttons–are they physical buttons that you can push in and out, or are they flat indented haptic buttons that don’t move in or out? Fitbit Sense or Fitbit Versa Series keep restarting? Here is a Fix.
Need to restart or reset your Fitbit? Learn the steps.
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